Privacy & cookie policy (& Impressum)

WE RESPECT — AND ARE COMMITTED TO PROTECTING — YOUR PRIVACY. OTHER THAN REQUIRED BY LAW OR AFTER GAINING EXPLICIT PERMISSION BY YOU, WE DO NOT SHARE ANY COLLECTED INFORMATION WITH THIRD PARTIES OTHER THAN TO PROVIDE SERVICES EXPLICITLY REQUESTED BY YOU (SUCH AS ORDERS). IN THE INFORMATION BELOW WE EXPLAIN WHICH DATA WE COLLECT, AND WHY AND HOW THIS DATA IS USED.



1. Information we collect


We collect data from you when you contact us through our contact form or when you send us a direct e-mail.


When you contact us through our Contact Form or by sending a direct e-mail, we ask for — or you send us — your name and e-mail address in order for us to reply to your message. These data will be used by us solely to reply to your enquiry and to meet any of your specific requests or services that may follow from it.


We will not use your personal information to send you any unsolicited e-mails or mail, such as newsletters, notifications, or publicity-related messages without your explicit consent.


We will not share, sell or distribute any personal information provided to us with any third party.


Should you wish for us to refrain from storing your name and e-mail address when you contact us, please state this in your message and we will not store these data. Furthermore, should you wish us to delete any personal information from our lists at any later date, we will do so on request anytime.



2. Information we collect when you use our shop


When you place an order in our shop, we will ask for your name, email address, telephone number, postal address and the method you chose to make your purchase with. We will only hold on to your information for as long is needed to be able to provide this service to you and maintain our transactional records.


We only transmit personal data to third parties if this is necessary in the context of the execution of the contract, for example to the companies entrusted with the delivery of the goods. Further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent.


When you place an order, your data is processed by the E-commerce platform Ecwid. You have the right to be informed about how your personal data is used, and to request rectification and erasure at any time. Please contact us through email to request any of these options, providing your name and personal address.


We do not collect, store, process, or pass payment data, such as credit card information in any way. Our e-commerce provider Ecwid sends your order information directly to the respective payment processor and you will be connected directly with the respective payment gateway.



3. Policy changes


We may change this privacy policy at any time and for any reason. We welcome you to review this Privacy policy each time you visit our website.


If we make any significant change to our Privacy policy, we will notify our visitors on our homepage of www.sophiecrossart.com for a period of time after the change is made.



4. Contact:


Please contact us by email. We aim to reply to any enquiries within 2 business days. We welcome any enquiries relating to Sophie Crossart's work, this website, commissions, or collaborations:



www.sophiecrossart.com/contact

www.instagram.com/sophiecrossart



Sophie Crossart

Fine Art & Illustration

Postfach 11 39

69215 Dossenheim*


*Please do not return any purchased works to this PO address. They will not be accepted and we cannot refund the extra costs incurred with returns send to this address. Please contact us by e-mail before you plan your return.


Bitte senden Sie Retouren nicht an diese Adresse. Pakete werden hier nicht entgegen genommen, und wir können den Kosten für falschlich retournierte Sendungen nicht Rückerstatten. Bitte setzen Sie sich mit uns per E-mail in Verbindung bevor Sie eine Rücksendung vornehmen.



5. The EU Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed under https://ec.europa.eu/consumers/odr.



6. Cookies:


Cookies are pieces of data sent from a website to the computer of the user of that website. They are stored on the user's computer by the user's web browser while visiting and browsing that particular website. You can adjust the way in which your browser generally uses and stores cookies by adjusting the settings of your particular browser. Please visit the website of your browser for more information.


We do not use first-party cookies and do not permit any third party to install cookies and share, sell or distribute this data in any way.


Thank you very much for reading our privacy policy.


www.sophiecrossart.com



Impressum

Please contact us by email. We aim to reply to any enquiries within 2 business days. We welcome any enquiries relating to Sophie Crossart's work, this website, commissions, or collaborations:


Sophie Crossart

Independent Artist/freischaffender Künstlerin



www.sophiecrossart.com/contact

www.instagram.com/sophiecrossart


 Sophie Crossart

Fine Art & Illustration

c/o Grosch Postflex #2026

Emsdettener Str. 10

48268 Greven*



*No parcels or returns — these will not be accepted and the extra costs incurred with returns sent to this address will not be reimbursed! Please contact us beforehand if you wish to make a return


Keine Päckchen order  Pakete — Annahme wird verweigert und Kosten für die Versendung werden nicht Rückerstattet! Bitte setzen Sie sich vorab mit uns in Verbindung wenn Sie eine Rückgabe vornehmen wollen.  

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For enquiries about purchasing or commissioning works of art, or if you simply wish to know more about Sophie’s paintings please feel free to contact us! 

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